Content moderation for marketplaces

Build trust by keeping your marketplace free from harmful content

Online marketplaces put their growth in the hands of their users, relying on high-quality listings and interactions to drive trade. A growing user base also means an increase in potentially harmful content such as fraudulent offers or poor quality listings. Effective content moderation that scales with your user base is essential.

Prevent fraud

Protect your platform from malicious actors and safeguard your reputation with our specialist fraud prevention tools.

Reject illegal items

Ensure compliance and protect your marketplace’s reputation using AI designed to detect and reject illegal items.

Categorize listings easily

We detect misclassified or duplicate items instantly, helping you maintain a clean, organized platform for your users.

Stop hate speech

Protect your users and your platform with tailored moderation that balances content freedom and safety. Say goodbye to censorship worries.

Detect cyberbullying and online harassment

Eliminate toxic behavior and create a positive user experience. Your platform will be a safe and enjoyable space for all.

Remove counterfeit goods

Combat counterfeit goods and maintain the integrity of your marketplace 24/7. Detect and remove fake products instantly.

Want to know more about solutions for Online Marketplace challenges?

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Besedo moderation solutions for marketplaces

AI & Automation

Real-time AI-powered moderation with deep learning creates an ideal user experience and solves your content challenges.

Human – Manual

Efficiently scale your manual moderation with our experienced team & proven processes. Ensure continuous improvement for optimal user experience.

Customized solution

Combine AI efficiency with human expertise, ensuring you’ve got full coverage, all in an easy-to-understand interface.

Case study Communities and Forums AI & Automation

Case Study: How Anibis improved user experience with AI moderation

Learn how Besedo helped Swiss-based anibis.ch reach 99.8% accuracy, and 94% automation, and improve items moderated from 10% to 100%

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“Besedo offered an easy solution exactly targeting our needs. We couldn’t have been able to develop a better solution.”

Jelena Moncilli, Fraud Specialist

Talk to our experts

Protect your users, improve customer experience, and grow your business today with content moderation.

Powerful customized solutions combining AI & humans
Unrivalled innovation based on over 20 years of experience
Global support and multilingual moderation

Access Besedo’s API documentation

The Besedo API is a way for you to automate your interaction with our system.

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Resources

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Case study: Connected2.me optimized inappropriate content removal, reducing support requests by 80%

Learn how Besedo’s content moderation helped reduce support requests by 80% – Boosting accuracy, user trust, and overall user experience.

Case study: Content moderation for 460 million Change.org users

Discover how Besedo’s content moderation solution transformed Change.org’s platform, boosting accuracy, user trust, and overall user experience.

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