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Change.org + Besedo: Providing a great user experience for 460 million users worldwide
When user-generated content is at the heart of your business, it’s important to keep that platform free of violating your guidelines. Change.org has improved its moderation quality and accuracy with over 98% using Besedo.
Ross Williams, CEO, Venntro Media Group
“Since outsourcing to Besedo I would never go back. The quality of the moderation is higher, the speed is faster, the cost is cheaper, and the end-user experience, as a result, is much better.”
Jimin Lee, Director of Trust and Safety
“What we love the most is its simple UI for content moderation and flexibility for us to customize based on our needs.”
Jelena Moncilli, Fraud Specialist
“Besedo offered an easy solution exactly targeting our needs. We couldn’t have been able to develop a better solution.”
Khuntida Srisinsamut, Moderation Assistant Manager
“What we really like about Besedo is their responsiveness in supporting Kaidee and continuously improving Implio.”
Markus Bähr, Director Customer Success
“Besedo’s solution is customized to fit our needs exactly. They have listened closely to our requirements from the beginning of our partnership and adapted their deliveries based on our feedback. I have never met a team more passionate about their product.”
Sandra Villanueva, COO
“We are very impressed with Besedo’s flexibility both in terms of processes and their customer-centric approach. We have been able to automate up to 80% of our content.”