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Case Study: How Anibis improved user experience with AI moderation

Learn how Besedo helped Swiss-based anibis.ch reach 99.8% accuracy, and 94% automation, and improve items moderated from 10% to 100%.

Anibis reached out to Besedo in 2016 as their listing volumes started to grow exponentially, putting their user experience and safety at stake. Budget and resource restraints limited their moderation to 10% of listings, and only a few high-risk categories were moderated.

Our solution to Anibis’ moderation needs and fast growth was to implement a combination of automated filters and AI moderation to help them efficiently moderate 100% of their listings at a high level of security.

Today, Anibis is automatically moderating 94% of their volumes at an accuracy level of 99.8% and is positively impacting their user safety and experience with 60% fewer listings reported by users.

Explore how we helped anibis.ch reach 99.8% accuracy, 94% automation and improve items moderated from 10% to 100%.

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Case study

Anibis content moderation journey

anibis.ch is the most popular marketplace for new and used articles of any kind in Switzerland. anibis.ch provides more than 950,000 listings from all parts of Switzerland. No matter if you want to buy household appliances or sell your old bed, search for a household help or another service or look for job ads.

You will learn:

  • How to increase user experience and quality content with Automated Moderation.
  • What challenges facing online marketplaces.
  • Short- and Long term results of automated moderation.

“Besedo offered an easy solution exactly targeting our needs. We couldn’t have been able to develop a better solution”

— Jelena Moncilli, Fraud Specialist, anibis.ch

This is Besedo

Global, full-service leader in content moderation

We provide automated and manual moderation for online marketplaces, online dating, sharing economy, gaming, communities and social media.

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