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Chat safely, we’ve got your back with real-time chat moderation

When chats turn toxic, your brand takes a hit. Enter real-time moderation: instant protection, safer chats, and happier users. Real-time chat moderation service nips this issue in the bud, instantly detecting and handling inappropriate content. Because a great conversation shouldn’t wait.

… Or if you just want a quick chat 👋

Billions of items in real-time

Besedo’s content moderation swiftly identifies and manages billions of inappropriate pieces of content in real-time. Creating a safer and more positive environment for user interaction.

When trolls, bots, and bad actors hit, toxic messages flood in, harming your community vibe. Left unchecked, cyberbullying spirals, user comfort plummets, and key metrics take a nosedive.

  • Text moderation: Leveraging advanced AI, Besedo identifies and handles harmful text content – from offensive slang to cyberbullying – ensuring a respectful chat environment.
  • Image moderation: Our system scans and flags inappropriate images in real-time, mitigating risks and creating a safer space for user interactions.

Learn more about AI moderation

Why digital platforms use Besedo

  • To prevent harassment and hate speech in real-time
  • To stop any leaking of Personal Identifiable Information (PII)
  • To improve user-generated content quality
  • To ensure safe and trustworthy chats and messaging
A mockup illustration of an online video course to the left and a live chat to the right.

Improved user engagement

When chat safety slips, your app’s reputation trips. Mending bonds with users, investors, and advertisers isn’t a quick fix. Loyal users leave, word-of-mouth turns sour, and financial backers hesitate. No one wants ties to a platform that turns a blind eye to harm.

By moderating chat content in real-time, our solution shields users from harmful online interactions such as cyberbullying or hate speech.

  • Minimize the impact of cyberbullying and hate speech with proactive moderation.
  • A respectful user experience promotes platform growth and user retention.

Features

Monitor all your content

All user-generated content like text, images, videos, user reviews, comments, surveys, and more.

Custom filters for you

Quickly create and edit rules as easily and straightforwardly or complexly as you like with an intuitive editor.

Reports and insights

Export your content data directly from Besedo and integrate your insights with your favorite BI tool.

Easy-to-use dashboard

Watch all data with approval and refusal reasons, notes, and stats displayed in a modern, beautiful interface.

Customizable moderation rules

Besedo allows you to tailor moderation rules based on your platform’s unique needs and audience. This flexibility ensures your brand values and community guidelines are consistently upheld, maximizing user trust and loyalty.

Bots, trolls, and bad actors need to be closely watched. You can integrate Besedo with your system and track user behavior.

  • Tailor rules to match your platform’s needs, ensuring brand-consistent moderation.
  • Customizable rules foster a respectful community, boosting user trust and loyalty.
Mockup of users being flagged for inappropriate behavior inside the Besedo dashboard.

And much more. Get access to a powerful content moderation API, an effective user interface for your moderators, custom filtering and tagging of content, AI-based automation, localized moderation, optional outsourcing of human moderators, and the list goes on. A complete content moderation solution any way you slice or dice it.

Or if you just want a quick chat 👋

Incredible companies of all sizes use Besedo

Every day we protect billions of users and help make the internet safer.

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Contact our team

Got some questions about our platform? Don’t worry, we’ve got you covered. We’re happy to answer any questions and help you get started with Besedo.
  • Get pricing information
  • Explore use cases based on your industry
  • Learn how to increase your user experience
  • Get information on compliance and regulations