











Finding true love isn´t easy,
67%
LOWER COST
90%
AUTOMATION
99%
ACCURACY
Back in 2016, Meetic faced increasing competition from the online dating industry putting them under growing pressure to continue to deliver high quality content and user safety, but in a more cost-efficient way.
Our solution to Meetic’s moderation needs and scope – a colossal 5 billion interactions per year – was to implement a more substantial proportion of automated content moderation to achieve their high-quality standards more cost-efficiently.
After partnering with Besedo, and with our AI moderation solution, Meetic succeeded in cutting their costs dramatically by 67%, simultaneously improving their moderation quality and speed with a whopping 90% automation and 99% accuracy on moderation decisions achieved.
Vincent GALERAUD
Director Customer Care, Meetic-Match group EMEA-APAC
Kaidee case study
Moving from manual moderation to 85% automation
85%
AUTOMATION
94%
OF ADS MODERATED WITHIN 5-MIN
96%
ACCURACY
Kaidee came to Besedo in 2016 after facing a severe challenge. Unhappy users were sharing negative feedback online due to lengthy time-to-site when listing their items for sale on the site. At the time, Kaidee only managed to get less than 20% of their listings live within 5 minutes.
Our solution to Kaidee’s moderation needs and challenges was to overhaul their outdated moderation process entirely and speed up the time-to-site to meet the expectations of their 30 million users.
After partnering with Besedo for three years, Kaidee transformed their old moderation processes completely and now run smoothly with both Implio filters and AI, achieving 85% automation and 94% of ads live on their site within 5 minutes.
Khuntida SRISINSAMUT
Moderation Assistant Manager, Kaidee
Anibis case study
From 0% to 94% automation
94%
AUTOMATION
99.8%
ACCURACY
85%
RECALL
Anibis reached out to Besedo in 2016 as their listing volumes started to grow exponentially, putting their user experience and safety at stake. Budget and resource restraints limited their moderation to 10% of listings, and only a few high-risk categories were moderated.
Our solution to Anibis’ moderation needs and fast growth was to implement a combination of automated filters and AI moderation to help them efficiently moderate 100% of their listings at a high level of security.
Today, Anibis is automatically moderating 94% of their volumes at an accuracy level of 99.8% and is positively impacting their user safety and experience with 60% fewer listings reported by users.
Jelena MONCILLI
Fraud Specialist, anibis.ch