By removing inappropriate content before users saw it we helped Connected2.me improve user experience significantly.
How Connected2.me optimized their content moderation setup
- The challenge Connected2.me faced finding a moderation solution that could handle content in multiple language.
- How switching to Besedo resulted in increased user satisfaction and decreased support request caused by inappropriate content.
- How working with Besedo allowed Connected2.me to grow and scale with no negative impact customer experience.
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