How updating content moderation processes helped reduce support request by 80%

By removing inappropriate content before users saw it we helped improve user experience significantly.

How optimized their content moderation setup

Read about:

  • The challenge faced finding a moderation solution that could handle content in multiple language.
  • How switching to Besedo resulted in increased user satisfaction and decreased support request caused by inappropriate content.
  • How working with Besedo allowed to grow and scale with no negative impact customer experience.

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