Besedo, provider of products and services for online Trust & Safety and Marketplace Content Moderation, is announcing a partnership with Dominican Republic leading classifieds site Corotos to ensure the security and user experience of the site’s buyers and sellers.
“Corotos is known for their customer focus and they have really succeeded in making buying and selling online an experience that appeals to Dominicans of all ages. I’m proud that Besedo has been given the opportunity to manage their content moderation and securing that their high quality standards are met,” said Patrik Frisk, Besedo CEO.
Corotos is investing heavily in user experience and security by continuously finding faster, easier and safer ways for people of similar interests to interact and exchange goods and services. A major step is to outsource the responsibility of individually reviewing all ads before publication to Besedo. This is to ensure that all content complies with the high standards of quality, security and ethics.
“We decided to work with Besedo mainly for their anti-fraud knowledge and experience in the field of content moderation. In addition to the benefits of having teams on the same time zone, Besedo’s moderators are well trained to follow and adapt to constantly changing rules, something that’s necessary to keep the quality of our content on top,” said Laura Gamino, Fraud Specialist at Corotos.
“To us, the most important thing is to minimize the moderation time of the ads and the response time in the support team, an area where Besedo has helped us improve. We pride ourselves as being a customers focused company and our users will always be our top priority at Corotos,” said Coral Sánchez, Advertising Manager at Corotos.
Besedo is a leading provider of products and services for content Trust & Safety, Moderation and Customer Satisfaction to online marketplaces worldwide. Since the start in 2002, Besedo has specialized in defeating fraud by constantly analyzing patterns and trends to stay ahead of scammers.
Customers benefit from improved content quality and relevancy, enabling them to deliver better experiences to their users. Today, Besedo offers a mix of automation with the newly released tool Implio, and manual moderation by teams in operations around the world, all tailor made to the needs of its clients. Read more at: www.besedo.com.
Corotos is the leading online marketplace in Dominican Republic. Owned by Norwegian Schibsted Media Group, it has since the start in 2011 improved the experience of buying and selling goods online. Corotos guarantees high quality and safety of their users, providing the fasted and easiest way to do business with people who share the same interests in Dominican Republic. Read more at: www.corotos.com.do