The Besedo Concept

Smarter content moderation, powered by AI – guided by experts

We believe you shouldn’t have to choose between AI and humans. Instead, you get both working together in one seamless system. Our approach blends state-of-the-art technology, rule-based filters, and expert human moderators into a continuous cycle of improvement.

That way your content moderation is super-fast, accurate, compliant, and is always learning.

Female coworker writing on an iPad

Our proven moderation process

Most platforms think they have to choose: rely on automation, or depend on humans. With Besedo, you don’t. Our moderation concept combines three essential layers into one system that adapts to your needs.

This three-layer model ensures you don’t just moderate content you build trust, protect users, and create a platform that scales safely.

  • AI Automation – Advanced machine learning models trained on billions of content items. Our AI understands nuance, context, patterns, and makes real-time decisions at scale.
  • Rule-Based Filters – Simple, configurable filters that catch the obvious violations quickly and reliably. Perfect for spam, banned keywords, or clear-cut policies.
  • Human Expertise – Multilingual and compliance-trained moderators who step in when context, culture, or judgment is required. They resolve edge cases and continuously retrain the AI to be smarter every day.
Mockup of a chat gone bad with harassment.

Meet the people

“As a Developer in Data Science and Research, I design and train AI models that detect harmful content. Using NLP and computer vision, I make sure our systems are accurate, scalable, and adaptable across languages.”

Syrine, Lead Developer, Besedo

Humans in the loop

Continuous Learning

Moderation that gets better every day

Content moderation isn’t static. Language evolves, threats change, and new risks appear overnight. That’s why the Besedo Concept is designed as a learning system not a one-off setup.

Whenever the AI is uncertain, our expert moderators review the content. But they don’t stop there. Their decision feeds back into the system, retraining the AI to recognize similar cases in the future. The result is a loop of continuous improvement.

  • Humans teach AI – every decision strengthens the model.
  • AI reduces workload – over time, fewer items need manual review.
  • Accuracy increases – precision improves with every cycle.
  • Costs go down – efficiency grows without sacrificing quality.

Built for Your Platform

A moderation system tailored to your needs

Every platform faces different risks. Marketplaces deal with fraud, dating apps with unsafe chats, gaming with harassment, and communities with toxic behavior. Besedo adapts to all of them.

Whether you’re just starting out or processing millions of items per day, Besedo fits into your workflow and scales with your growth.

  • Real-time APIs for seamless integration
  • A flexible rule engine for quick policy changes
  • Scalable setup that grows with your content volume
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Humans with deep knowledge of content, culture, and compliance

Automation alone can’t always tell the difference between an edgy joke and harassment, or between a medical discussion and disinformation. That’s where our moderators come in.

Our people are not generic contractors—they are specialists in language, regulation, and online behavior. They understand nuance, cultural differences, and legal frameworks. And they’re available 24/7 to step in when it matters most.

But don’t just take our word for it.

Multilingual & culturally aware

Moderation in over 60 languages with local context, ensuring every decision is accurate and culturally sensitive.

Compliance driven

Our experts are trained in global regulations like GDPR and DSA, keeping your platform safe and compliant.

Content specialists

Skilled at handling sensitive, complex, and high-risk material with the nuance automation can’t provide.

Quality assurance

Every decision is reviewed for accuracy, consistency, and reliability, so you can trust the results.

Besedo by the numbers

20+ years

of experience in content moderation expertise.

10+ billion

User-Generated Content items processed annually.

60+ million

fraud attempts blocked every year.

<50ms

latency for our real-time content moderation.

See it in action

Take control with Implio by Besedo

The Besedo dashboard gives you visibility and control over your moderation system. Monitor performance, fine-tune filters, and see how AI and humans are working together in real time and all without needing to build and maintain your own tools.

  • Follow performance statistics – track key moderation KPIs and system efficiency.
  • Understand refusal reasons – see why content was blocked, flagged, or approved.
  • Unlock insights to improve – use data to refine your platform, reduce risk, and boost user trust.
Implio by Besedo

Meet the people

“I kicked off my career journey at Besedo whilst still studying. Little did I know I’d develop a passion for quality assurance and training.”

Julia, Senior Team Lead, Besedo

A photo collage of Besedo co-workers