C. Steven Baker
former Director of FTC
C. Steven Baker recently retired as Director of the Federal Trade Commission’s Midwest Region in Chicago, a position he has held from 1988 until 2016. As the Director of FTC, Steven was the recipient of honorable awards, such as the Consumer Advocate of the Year award from the National Association of Consumer Agency Administrators, the FTC Chairman’s Award, the highest agency honor and the Chicago Better Business Bureau’s Torchbearer Award in 2016.
Steve is currently an International Investigations Specialist for the Better Business Bureau, where he recently authored national studies on pet fraud and tech support scams. He is also author of a weekly newsletter on consumer fraud issues that goes out around the world called the Baker Fraud Report.