We are joined by the UX/UI designer and marketplace growth specialist, Bec Faye, for an insightful webinar. Bec is specialized in helping online marketplaces achieve top user experience and build the best possible platform for their users.
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Feel you’ve checked all boxes for building marketplace trust, yet see little results? Chances are you have trust-building features in place, but not managing to visually present them for your users.
The UX design of your marketplace may be where you find the answer.
If your users don’t perceive your site as trustworthy, you need to consider why that message doesn’t come across. Throughout the user journey, both buyer and seller, it’s up to you to ensure your marketplace is designed to permeate trust.
We invited UX/UI designer, and marketplace consultant, Bec Faye, to help make sense of how UX design can improve trust in your online marketplace.
In this webinar you’ll learn:
- Why marketplace trust is important.
- How to build trust throughout the user journey, from a UX design perspective.
- Success stories on how to achieve trust through UX design.
- Dos and don’ts in marketplace UX design.
- The result, when UX design is done right.
- Blog post: Monetization for Online Marketplaces – An Interview With Bec Faye