Getting your users content live fast is becoming ever more important, while ensuring quality content is the competitive edge needed to win the market.
At Besedo we are constantly working on improving our all-in-one moderation tool Implio for added efficiency without losing moderation accuracy.
To that end we are now releasing an updated manual moderation interface. We have tested it both internally, with some of our most experienced moderators and externally with highly successful clients to ensure that it is chuck full of usability improvements. Our new manual moderation UI will allow your moderators to make good decisions faster!
Let’s have a look at the new features.
Innocent until Proven Guilty
It is now possible to make “Approve” the default action, this means moderators only have to click when they want to refuse an item. You will soon be able to enable and disable pre-approval within the UI, but for now you can reach out to your contact person and have it set up for you.
A Stop to Redundant Reviews
With the new interface all revisions of an item are grouped and only the latest version will be entered for moderation. You can of course still access the older versions, but you only have to reject or approve the latest one.
You can now edit items as you review them, directly on the page. Category and item type can be changed through a drop-down menu making re-categorization a lot faster.
Are We There Yet?
At the bottom of the new UI we have included a progress bar. This will help moderators keep track of how far they are with their current batch of items and also shows them which decisions they have taken so far.
And Even More Efficiency Gaining Features
On top of the above improvements we have also:
- Organized content to follow the structure defined in the API
- Added the option to change the number of items displayed on a page (for now, to change this you will need to reach out to your contact person, but soon there will be an UI enabling you to do it yourself within Implio)
With all of these new features, moderators should be able to improve their speed significantly and with the more logical info structure and increased data visibility our new UI should prove to be a great quality of life improvement in their day to day work.
If your needs are mainly towards image moderation and you feel the new UI does not cater to this, fear not. Implio has multiple UI layout templates to choose between. Have a word with your point of contact if you wish to swap the layout.
Content Moderation Glossary
Get in the know with our ultimate glossary of content moderation. From UGC to AI-powered moderation, we’ve got you covered. Learn the lingo now!
Digital Services Act (DSA): What It Is and What It Means for Content Moderation
We explain what you need to know everything you need to know about this new law in an easy-to-understand way. Stay ahead of the game in 2023, from transparency and accountability to prohibiting dark patterns.
Doxxing: How to Protect Your Platform and Users
From high-profile doxxing incidents to the potential consequences for victims and businesses, our post covers everything you need to know about this serious threat to online privacy and security.
Creating Trust and Safety in UX Design: Balancing Convenience and Security
Learn how to enhance UX design with trust and safety. Discover tips and best practices for creating secure user experiences that build trust.
Announcing Our Reporting Feature: Download and Visualize Your Data
Announcing Besedo reporting! Download and import your data into your favorite business intelligence tool to create all sorts of graphs, charts, and data magic.
The Advantages of Outsourcing Content Moderation
Discover the advantages of outsourcing content moderation, including cost savings, improved efficiency, access to expertise, scalability, and an improved user experience.
What Is User-Generated Content (UGC)?
Learn everything there is about user-generated content (UGC) and how it’s used. We also take a look at great real-world examples of UGC, and how it affects businesses worldwide.
The Job Scams Epidemic
Learn more about how hackers use brands to harvest personal details. We share how you can fight back using content moderation on your job board.
10 Tips For Startups Dealing With User-Generated Content
As a startup, it’s important to focus on your core idea and product development. However, many distractions and clutter can take your focus away from what you must do. Here are 10 tips for startups dealing with user-generated content!
Keeping Your Gaming Platform Safe And Enhancing Your User Experience
Prevent bullying, grooming, and harassment on the gaming platform you’re running. In-app messaging should be a safe place for all gamers – your users’ safety, and your reputation is on the line.
This is Besedo
Global, full-service leader in content moderation
We provide automated and manual moderation for online marketplaces, online dating, sharing economy, gaming, communities and social media.