grow with trust through data-driven moderation

User-centric insights and quality content are key to building a trust-based society online. An online world, where users interact fearlessly with one another and digital businesses thrive.

solutions for marketplaces who understand that user trust is key

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content moderated

1572000

per day

customers in

countries

preventing

350000

frauds per week

total of

15+ years

experience

Grow with quality content

Let genuine, relevant and descriptive content drive user engagement.

Keep your users and brand safe

Protect your users from scammers and inappropriate behavior.

Global insights, local application

Leverage global trends and understand what content drives growth.

Flexible & scalable

Scale according to your needs and pick the capabilities you require.

a complete moderation solution

To truly grow with trust, you need a team of data scientists, linguists, analysts, expert moderators, trust and safety professionals and filter specialists.

With Besedo as a partner we have you covered for all your moderation needs.

solutions

AI and computer vision

Tailor-made solutions, powered by deep learning, for your specific moderation needs, built on your data.
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All-in-one tool

Synchronize all your moderation efforts using one tool with both manual and automation capabilities.
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Human intelligence

Engaged moderators leverage expertise and insights, delivering data-driven content moderation solutions.
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Since 2002 Besedo has helped us keep our users safe through efficient content moderation and operational fraud fighting. This has helped us build a high level trust with our users, a vital component to our growth and continued leadership within the market.

Thomas Backer

Head of Customer Security, Blocket

Our business rely heavily on user trust, which is why we chose Besedo as our moderation partner. They understand the importance of detecting and removing scammers quickly while maintaining a low false positive rate to ensure minimal impact for genuine users. For 3 years Besedo has provided us with high accuracy, automated moderation, keeping our users safe and maintaining a smooth customer experience.

Vincent Galeraud

Director Customer Care, Meetic-Match group EMEA-APAC

Keeping content safe and high quality is a must in the classifieds industry. Besedo are experts in this field.

Mary Pastor

Quality & Fraud Manager, Schibsted Spain

Our main reasons to work with Besedo for Human Moderation and Customer Support were the high quality output and flexibility to scale, offered by Besedo. The entire project was implemented on-time against a very stiff timeline. We are very happy to have them as our partner.

Paul Medrisch,

COO, Emerging Markets, Letgo

We are very impressed with Besedo’s flexibility both in terms of processes and their customer centric approach. Besedo’s moderation tool – Implio has been a great choice for us so far. Just with the customizable and easy to use filters alone, we have been able to automate up to 80% of our content.

Sandra Villanueva

COO, Fincaraiz

knowledge hub

Want to learn how to optimize your content moderation process or simply curious about the industry? We’ve got you covered.

The 3 trust mechanisms of online conversion and how to boost them through content moderation

Trust on online marketplaces relies on 3 key mechanisms which serve to build, maintain and reinforce trust constantly, facilitating the conversions that every online marketplace strive for. We take a closer look at the three main types of trust needed to maintain user loyalty and promote conversion. It’s a delicate balance to get right, but good tools, processes and content moderation helps.

Why tailored content moderation artificial intelligence is worth investing in

So how do you calculate the price of a tailored AI? At Besedo we look at it from a number of angles: Volumes, complexity of moderation actions needed and languages. We build something bespoke for each client that we do not share with anyone else.

Our secret recipe to detecting and preventing fraud

Scams and frauds are rife across platforms that rely on user-generated content, as is the case for online marketplaces and classifieds sites. While content moderation is an excellent form of prevention, scammers are always evolving their methods – which means extra measures often need to be taken in order to keep up with them.

Building meaning into artificial intelligence

What does it take to build a state-of-the-art AI content moderation tool? We caught up with Besedo’s semantics expert and computational linguistics engineer, Evgeniya Bantyukova.