15 years in service
Protect your users
Eliminate the content
you don’t want
Implio the all-in-one automation tool for managing
user-generated content in marketplaces
Get started with the free moderation tool and scale with our customized AI.
Fraud
2% of all user generated content is fraudulent. Protect your users against romance scams, pyramid schemes or “too good to be true” offers.
De-duplication
75% of users encounter duplicate content when browsing online marketplaces. Improve user experience and onsite SEO with de-duplation tech.
Image quality
100% of users state that image quality is the main reason for preferring one site over another. Remove stock photos, blurry images, and other low-quality pictures.
Nudity
Keep your site family-friendly by rejecting inappropriate pictures and preventing unsolicited offers before they go live.
Cyberbullying
13% of people have stopped using an online service after observing harassment of others. Stop both targeted harassment, hate speech and social bullying.
Counterfeits
Counterfeits are consistently one of the top 3 items we reject. Improve user experience and avoid lawsuits by removing fake products from your site.
Illegal items
Comply with ever more stringent government regulations by removing illegal items like drugs, weapons or culturally sensitive content.
Categorization
73% would not return to a site where they encountered irrelevant items. Increase conversion and reduce churn by ensuring correct categorization.
“Implio has been a great choice for us so far. Just with the customizable and easy to use filters alone, we have been able to automate up to 80% of our content.”
COO, Fincaraiz
This is where we find it
To handle the complex nature of user generated content you need a multi-pronged content moderation strategy.
1-2-1 messaging
Ads/listings
Comments/forums
Profile
Review
Ratings
Images
How it works
Your marketplace is unique, so are your needs. Customize implio based on your specific requirements. Edit prebuilt filters, enable text and image vision, choose from multiple moderation interfaces. Or simply let our data scientists build a personalized AI model for you.
Import data through API
The Implio API is built on a RESTful architecture which allows easy integration.
Automatic data review
Customizable filters, tailored AI and text&image vision moderate your data.
Manual data review
Depending on automation findings, data is either sent for manual moderation or directly back through the API with a decision.
Decisions are sent back
Data is sent back through the API with a clear decision to either refuse or accept.
Insights
Understand your content and inventory challenges better with approved vs. refused ratios and rule match tests.
Statistics
Visual representation of your volume flow makes it easy to staff and plan better.
Let's grow with trust together
Start moderating your content today by creating a free Implio account.
Trusted by customers worldwide
“This has helped us build a high level trust with our users, a vital component to our growth and continued leadership within the market.
Since 2002 Besedo has helped us keep our users safe through efficient content moderation and operational fraud fighting.“
Head of Customer Security, Blocket
Resources
Online marketplace research, insights, and industry trends. You find it all here in our resource hub.
Building marketplace trust with UX design
UX design is often described as the process of enhancing user satisfaction by improving the usability, efficiency, and accessibility of a website. This definition is true for most online marketplace too. A marketplace’s UX design should be viewed and function as the spine of the platform. Its task is to efficiently guide users through the site to the desired end destination (oftentimes transaction completion).
Read the full articleOnline safety & legislation trends impacting online marketplaces
Over the past years governments has become more and more involved in setting rules for the digital world. How does this impact online marketplaces and other players in the digital world and what can we expect in terms of online legislation going forward?
Read the full articleBest practices for refusal reasons: How to balance data collection, user experience and moderation efficiency
Refusal reasons are crucial for proper data analysis of user behavior and for understanding where the content challenges lie within your website. Setting up a good framework with the right categories in place is key and helps improve agent efficiency, ensures that you get the right insights and educate your users well.
Read the full article