Features Implio

Introducing Besedo’s New Search Query Builder

By Jonas Strandell, Chief Marketing Officer

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    At Besedo, we understand how crucial efficiency and accuracy are when moderating user-generated content. That’s why we’re excited to announce the launch of our latest feature inside the Besedo Control Panel: the Search Query Builder. This is just the beginning – it’s our first version, and we’re already working on future enhancements to make it even more powerful.

    A quick rundown of the features inside the Search Query Builder

    What does the Search Query Builder do?

    With this new tool, you can easily search, filter, and find the content you need with minimal effort—no more sifting through endless data or relying on complicated search syntax. Whether you need to review moderation decisions, locate specific pieces of content, or resolve a dispute quickly, the Search Query Builder has your back.

    Here are just a few things you can do with it:

    • Filter moderation decisions: Instantly find approved or refused content, whether manually or automatically. This is especially useful when reviewing past actions for quality control or resolving disputes.
    • Search by specific refusal reasons: Want to know why certain items were refused? You can quickly pinpoint content moderated for a particular reason, saving time and helping with internal reporting.
    • Identify items moderated by a specific person or time frame: When dealing with customer support tickets or internal inquiries, the ability to locate content moderated by a particular agent or during a specific period is a game-changer.

    What’s in this version?

    We’ve built the first iteration of this tool with simplicity and user-friendliness in mind. Here’s what you’ll find in this version:

    • Easier search queries – No need to master complex search commands. The query builder lets you create search filters with a few clicks.
    • Clearer display and controls – We’ve ensured that everything you need is easy to access and understand. The search interface is intuitive and doesn’t require hours of training to navigate.
    • Quick access to key data – You can instantly filter by a wide range of fields, including Item ID, Title, Category, IP Address, and more. Whether you’re looking for a specific user’s email or the content created at a certain time, it’s all at your fingertips.

    The searchable fields

    With the current version of our Search Query Builder, you can search by various fields that are critical for content moderation:

    • Item ID
    • Text (body + title)
    • Title
    • Category
    • Type
    • Created/Updated at
    • Price
    • User ID
    • Username
    • Email/Phone/IP Address
    • Agent ID
    • Refusal Reason
    • Moderated at
    • Feedback
    • Filter name

    This extensive list is designed to give you maximum control over the content you manage, ensuring you can find exactly what you’re looking for in seconds.

    A tool that grows with you

    As mentioned earlier, this is just the first version of our Search Query Builder. We’ve laid the foundation, but we’re already working on new features and improvements. In the near future, you can expect even more fields, enhanced customization options, and advanced filtering capabilities.

    See it in action

    To give you a better sense of how the Search Query Builder can improve your workflow, check out the accompanying video. You’ll see exactly how easy it is to use and how quickly you can locate the content you need.

    At Besedo, we’re committed to helping you stay ahead in managing your user-generated content. Our new Search Query Builder is just one more way we’re delivering on that promise.

    So why wait? Log in to the Besedo Control Panel today and give it a try!

    Ahem… tap, tap… is this thing on? 🎙️

    We’re Besedo and we provide content moderation tools and services to companies all over the world. Often behind the scenes.

    Want to learn more? Check out our homepage and use cases.

    And above all, don’t hesitate to contact us if you have questions or want a demo.

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