Anibis improved user experience with AI moderation

When Switzerland’s leading classifieds marketplace struggled to moderate all listings manually, they teamed up with Besedo. In just one week, they automated 94% of moderation with 99.8% accuracy — improving safety, trust, and efficiency.

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Anibis at a glance

94% automation

Anibis now automatically moderates the vast majority of listings using AI filters and models, up from just 10% manual review.

99.8% accuracy

The moderation system achieves near-perfect precision, catching problematic content while minimizing false positives.

11+ million monthly visitors

With more than 11 million monthly visitors and one million active listings across three languages, Anibis needed moderation at scale.

“Besedo offered an easy solution exactly targeting our needs. We couldn’t have been able to develop a better solution.”

Jelena Moncilli, Fraud Specialist

Anibis logo

What Anibis wanted to solve

Scaling moderation to match growth

As the volume of listings on Anibis surged, the internal moderation team could only keep up with about 10% of submissions. This left large swathes of the platform unchecked, making it easy for fraudsters to exploit weaker oversight in lower-monitored categories like “baby” or “promotions.”

Budget constraints and limited human resources meant they had to focus only on high-risk categories — but that created loopholes elsewhere. Anibis needed a solution that could scale across all listings, preserving trust without exploding costs.

Mockup of a chat where a user is encouraging another user to leave the platform for payment.

How they solved it

Besedo’s tailored AI + filter

The partnership started with automated rule-based filters from Besedo’s Implio platform, tailored to Anibis’s site and risk patterns. These filters immediately covered roughly 80% of listings.

Over the coming months, that filtered data was used to train a custom AI model. In just two months, the AI was ready. The integration itself took only one week, and Anibis achieved approximately 94% automation. The result: a moderation stack combining filters + AI that adapts to anomalies, with human oversight refining the edge cases.

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What they achieved

Full coverage, fewer reports

The transformation was dramatic and fast. Within a week of integration, Anibis had moderation coverage across all listings instead of just 10%. As traffic and listing volume continue to grow, moderation scales automatically behind the scenes, without increasing cost or manual effort.

  • 100% of listings moderated before going live, up from 10%
  • 94% automated moderation achieved
  • 85% of fraudulent listings blocked upfront (vs. 15%)

Get started with Besedo

Instead of us telling you, how about we just show you instead? We would love to show you how Besedo will improve your user-generated content from day one with AI and our Rule-Based Automation. It’s really cool.

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