Customer Support - German Speaking (Hybrid Working in Malta)


Qormi, Malta

The company is now looking to employ a dynamic and positive German Speaking Customer Support Agents on a Full Time basis. Join a vibrant, international team in Malta, dedicated to making the internet a safer place for all!

Besedo is a fast growing tech-company providing tools and services to online marketplaces around the world.

We offer all of our employees a great work life balance, by providing the flexibility of working from the office or from home in Malta.

Your Role and Responsibilities:

While our artificial intelligence systems and the online content moderators monitor the online marketplace in the background, the customer support agent is the supporting contact person for the online marketplace's users. Your mission is to provide users with a solution-oriented approach to make their online experience safe, enjoyable and convenient. You will learn how to give advice and guidance and how to respond to questions and complaints.

To Succeed in This Role, You have:

Job Type: Full-time

Work Location:  We offer a hybrid working environment in Malta. This role can be done fully remotely between your home in Malta or the work office in Qormi, Malta.

We Offer:

About Besedo:

Besedo is a Swedish company with offices in seven locations around the world, providing content moderation solutions to leading online marketplaces, dating sites and sharing economy services. Our automation tool, Implio, facilitates fast and easy moderation, often in combination with our manual services.  Besedo is a very multicultural company and it shows through our employees, who between them, boast a range of 17 different languages. 

Interested candidates are encouraged to apply by uploading an application letter together with a detailed CV. All Applications will be acknowledged and treated with maximum confidentiality.

 “The enduring goal of Besedo in Malta is that the composition of our workforce should reflect that of the communities in which we work.

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