The company is now looking to employ a dynamic and positive Italian Speaking Content Moderator as a Freelancer.
As a Content Moderator with Besedo in Malta, you will be working for an online marketplace. In your job, you will be responsible for reviewing and moderating all user-generated content to ensure legal compliance and safety of content for users of our client’s peer-to-peer platform.
- Understand and remain knowledgeable of client policies and guidelines
- Review online user-profiles for verified information, declarative content and ratings
- Evaluate and make decisions in accordance with defined policies and guidelines
- Report and provide feedback on trends, common end-user mistakes and questions to manager, in a timely manner
- Escalate violations of client policies and instances of fraud using internal tools and processes
- Escalate concerns relating to user Trust & Safety to internal teams
Skills, Knowledge & Expertise:
- Fluent in written and spoken Italian is essential.
- Good knowledge of English is desirable.
- High level of engagement.
- Team player.
- Able to work independently and with minimal supervision in a fast-paced environment.
- Previous experience in an operating, customer support or e-commerce environment is desirable.
- Flexible and reliable.
- Strong computer skills.
- Willing to work shifts, including night shifts.
- An opportunity to make a positive impact on the digital world.
- A stimulating and rewarding job in a fast-moving, innovative and international tech-company.
Besedo is a Swedish company with offices in seven locations around the world, providing content moderation solutions to leading online marketplaces, dating sites and sharing economy services. Our automation tool, Implio, facilitates fast and easy moderation, often in combination with our manual services.
Interested candidates are encouraged to apply by uploading an application letter together with a detailed CV. All Applications will be acknowledged and treated with maximum confidentiality.
“The enduring goal of Besedo in Malta is that the composition of our workforce should reflect that of the communities in which we work.”