Online Content Moderator - Russian & Ukrainian Speaking - Casual Part-Time- (Hybrid Working in Malta)

The company is now looking to employ a dynamic and positive Russian/Ukrainian Speaking - Online Content Moderator on a Casual Part-Time basis. Join a vibrant, international team in Malta, dedicated to making the internet a safer place for all!

Besedo is a fast growing tech-company providing tools and services to online marketplaces around the world.

At Besedo, our moderation teams are at the core of our business and essential to our success. We invest in our co-workers and love to see you grow with the company. In fact, 50% of our managers and experts started as content moderators.

 We offer all our employees a great work life balance, by providing the flexibility of working from the office or from home in Malta.

 Key Responsibilities:

• Understand and remain knowledgeable of client policies and guidelines.
• Review online user-profiles for verified information, declarative content and ratings.
• Evaluate and make decisions in accordance with defined policies and guidelines.
• Report and provide feedback on trends, common end-user mistakes and questions to manager, in a timely manner.
• Escalate violations of client policies and instances of fraud using internal tools and processes.
• Escalate concerns relating to user Trust & Safety to internal teams.
• Support different workflows, clients, and markets as and when required.

Skills, Knowledge & Expertise:

• Fluent in written and spoken Russian/Ukrainian languages is essential.
• Good knowledge of English is desirable.
• High level of engagement.
• Team player.
• Able to work independently and with minimal supervision in a fast-paced environment.
• Previous experience in an operating, customer support or e-commerce environment is desirable.
• Flexible and reliable.
• Strong computer skills.
• Willing to work shifts, including night shifts.

Job Type: Casual Part time

Work Location:  We offer flexible home/office working. This role can be done fully remotely between your home in Malta or the work office in Qormi.

We Offer:

• An opportunity to make a positive impact on the digital world, by making the internet a safer place.
• A stimulating and rewarding job in a fast-moving, innovative and international tech-company.
• Career opportunities within a management or expert field.
• Additional vacation days.
• Free fruit, tea and coffee if you prefer working in the office.
• Ability to work from home and the office.  No night shifts after midnight!
• Free day transport to the office from certain areas within Malta.
• Team performance bonus and working from home allowance, 
• Corporate discounts for gym memberships, shops and taxi's.
• Private Health Insurance, eye care tests, health and well-being professional support.
• Refer a friend bonus scheme.
• Comprehensive training.
• Fun events, great colleagues and a fresh, playful workplace

About Besedo:

Besedo is a Swedish company with offices in seven locations around the world, providing content moderation solutions to leading online marketplaces, dating sites and sharing economy services. Our automation tool, Implio, facilitates fast and easy moderation, often in combination with our manual services.  Besedo is a very multicultural company and it shows through our employees, who between them, boast a range of 17 different languages. 

Interested candidates are encouraged to apply by uploading an application letter together with a detailed CV. All Applications will be acknowledged and treated with maximum confidentiality.

 “The enduring goal of Besedo in Malta is that the composition of our workforce should reflect that of the communities in which we work.”