In Implio you can easily create as many manual moderation queues as you need for your content. The tool comes ready with a default queue and a queue for escalated items, to get you started right off the bat.
You can also create queues for moderation teams which is useful when you have content that might require specific expertise like complicated fraud cases or counterfeit item reviews.
Custom queues can also be used if you want to base your manual moderation on categories. This comes in handy if certain categories require faster review or need to be handled by a specific moderation team.
Features that make it smooth to work with Implio queues:
- Pending items in each queue can easily be seen on the manual moderation queue page
- The age of the oldest item is shown
- Easy to escalate/send items between queues
- A locking mechanism ensures that two moderators will never see or take decisions on the same item