Stockholm, Sweden, June 21th, 2016. Experienced customer success enabler will be heading the Sales & Marketing Division at Besedo.
Parul Sharma, formerly Chief Revenue Officer at SaaS developer Hansoft, is taking over the responsibility for leading the Sales and Marketing team at Besedo, as the company continues their expansion across the world with tools and services for online Trust & Safety, Content Moderation and Customer Support.
“Besedo is entering a very exciting stage with the launch of our all-in-one moderation tool Implio, and it feels great to be a part of this journey. The team has built up a unique niche knowledge from online marketplaces over the years which opens up great potential for all types of businesses and industries dealing with user generated content. The opportunity to extend our expert tools and services into new segments and take further steps towards the vision of enhancing the online life of a billion people, is just too exiting to miss out on,” said Parul Sharma, new CCO at Besedo.
With experience from spearheading the concept of customer success for companies of various sizes and industries, Parul’s addition to the team will ensure that current and new clients receive the right assistance from Besedo to maximize growth and achieve their goals. Parul’s job will be to ensure that companies, small and large, can focus on their core business knowing that their content moderation needs are served professionally by a company passionate about theirs.
“It was very important to hire someone who can support our clients from all different angles – be it from a growth perspective, creating relevant content or excellent customer success. Experience from all these three aspects in combination with that of launching SaaS products in new markets, is a rare blend that hasn’t been easy to find. I am confident that with Parul joining the team, Besedo is all set to complete our transformation as a company and truly focus on providing websites and apps with the best SaaS solutions for user generated content moderation,” said Patrik Frisk, Besedo CEO.
Parul had her first day at Besedo on the 8th of June and has already infused the sales and marketing team with new ideas and even more passion for improving the Internet and helping our clients succeed.
Besedo is a leading provider of products and services for content Trust & Safety, Moderation and Customer Satisfaction to online marketplaces. Since it was founded in 2002, Besedo has specialized in defeating scam by constantly analyzing patterns and trends to stay ahead of scammers.
Customers benefit from improved content quality and relevancy, enabling them to deliver better experiences to their users. Today Besedo offers a mix of automation with their newly released tool Implio, and manual moderation , all tailor made to the needs of its clients. Read more at: www.besedo.com